A full list of of Mac models with butterfly keyboards is below, and all of these Macs are eligible for Apple's butterfly keyboard repair program. MacBook (Retina, 12-inch, Early 2015) MacBook. Apple safari search engine free download. The lawsuit covers many Apple laptops with butterfly keyboards, starting with the original 12-inch MacBook from 2015 and including MacBook Pro models produced in 2016 or later. We've asked Apple.
Over the past few years, whenever a friend would ask me for advice about buying a new MacBook, I’d tell them that it was probably worth waiting a bit. It wasn’t that Apple’s MacBook lineup wasn’t compelling, but rather that the butterfly keyboard design Apple first introduced on its 2016 MacBook Pro was prone to causing all sorts of typing nightmares.
Over the past few years, Apple implemented a few changes which did manage to improve the overall reliability of the butterfly keyboard design. Still, even the third iteration of the design caused problems for a number of users. And hardly a point of speculation, Apple itself conceded this point earlier this year via a rare apology.
Apple Butterfly Keyboard Repair
“We are aware that a small number of users are having issues with their third-generation butterfly keyboard and for that we are sorry,” an Apple spokesperson said this past March.
The good news is that Apple has finally seen the light and is planning to say goodbye, once and for all, to its butterfly keyboard design. This past summer, a rumor surfaced claiming that Apple is planning to launch a 16-inch MacBook Pro with a scissor mechanism keyboard design. Not only will this design shift improve reliability and performance, it should also increase the travel for each individual key, thus fixing two longstanding complaints regarding the old design.
Beyond that, reputed analyst Ming-Chi Kuo recently issued a fresh investor note (via MacRumors) claiming that Apple plans to migrate the entirety of its MacBook line to the scissor mechanism keyboard in 2020.
Kuo now predicts that Apple’s refreshed MacBook models will arrive in the second quarter of 2020, suggesting they will feature the much-anticipated scissor mechanism keyboards that the company is adopting wholesale.
If Kuo’s prediction pans out, it will mark an unceremonious end to what many people categorize as one of the worst Apple designs in the company’s history.
Of course, all this begs the question: why did Apple implement the butterfly keyboard design in the first place?
Apple Butterfly Keyboard
Well, when it was first introduced, Apple boasted that it was 40% thinner than a traditional keyboard and allowed for “greater precision” when striking keys. Interestingly, word of Apple’s transition away from the oft-criticized design appeared shortly after Jony Ive announced that he was leaving Apple. Ive, it’s worth noting, was reportedly obsessed with making devices impossibly thin, which is to say that he was likely the driving force behind the new keyboard design in the first place.
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Apple has determined that a small percentage of the keyboards in certain MacBook, MacBook Air, and MacBook Pro models may exhibit one or more of the following behaviors:
- Letters or characters repeat unexpectedly
- Letters or characters do not appear
- Key(s) feel 'sticky' or do not respond in a consistent manner
Apple or an Apple Authorized Service Provider will service eligible MacBook, MacBook Air, and MacBook Pro keyboards, free of charge. The type of service will be determined after the keyboard is examined and may involve the replacement of one or more keys or the whole keyboard.
To identify your computer's model and to see if it is eligible for this program, choose Apple () menu > About This Mac. Eligible models are listed below.
- MacBook (Retina, 12-inch, Early 2015)
- MacBook (Retina, 12-inch, Early 2016)
- MacBook (Retina, 12-inch, 2017)
- MacBook Air (Retina, 13-inch, 2018)
- MacBook Air (Retina, 13-inch, 2019)
- MacBook Pro (13-inch, 2016, Two Thunderbolt 3 Ports)
- MacBook Pro (13-inch, 2017, Two Thunderbolt 3 Ports)
- MacBook Pro (13-inch, 2019, Two Thunderbolt 3 ports)
- MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports)
- MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports)
- MacBook Pro (15-inch, 2016)
- MacBook Pro (15-inch, 2017)
- MacBook Pro (13-inch, 2018, Four Thunderbolt 3 Ports)
- MacBook Pro (15-inch, 2018)
- MacBook Pro (13-inch, 2019, Four Thunderbolt 3 Ports)
- MacBook Pro (15-inch, 2019)
Note: No other Mac notebook models are part of this program.
![Apple Apple](https://images.techhive.com/images/article/2017/03/dsc04714-100715570-large.3x2.jpg)
Please choose one of the options below for service. Your Mac notebook will be examined prior to any service to verify that it is eligible for this program.
The type of service will be determined after the keyboard is examined and may involve the replacement of one or more keys or the whole keyboard. The service turn-around time may vary depending upon the type of service and availability of replacement parts.
- Find an Apple Authorized Service Provider.
- Make an appointment at an Apple Retail Store.
- Mail in your device to the Apple Repair Center.
To prepare your unit for service, please backup your data.
Note: If your MacBook, MacBook Air, or MacBook Pro has any damage which impairs the service, that issue will need to be repaired first. In some cases, there may be a cost associated with the repair.
This worldwide Apple program does not extend the standard warranty coverage of your Mac notebook.
If you believe your Mac notebook was affected by this issue, and you paid to have your keyboard repaired, you can contact Apple about a refund.
The program covers eligible MacBook, MacBook Air, and MacBook Pro models for 4 years after the first retail sale of the unit.